Mass Merchant

NEW YORK — An overwhelming majority of Consumer Reports readers are highly satisfied with their independent pharmacy experiences, as compared with experiences at some of the national chains, a report to be published in the May issue found.

Deerfield, Ill. -- Walgreens said Tuesday that sales for the month of March rose 7.6% to $6.28 billion, compared with $5.83 billion in the year-ago period.

Duane Reade stores, acquired in April 2010, contributed 2.8% to the total sales increase for the month.

Same-store sales rose 3% in March, not including Duane Reade stores. Results topped Wall Street expectations.

Walgreens opened 12 stores during March, including three relocations, acquired one store and closed two.

Suffern, N.Y. -- Ascena Retail Group said that Jay S. Levine has been appointed senior VP, chief accounting officer and corporate controller of Ascena Retail Group with responsibilities for SEC reporting, financial planning and analysis, internal controls and corporate taxes.

Ascena operates 2,478 stores under its, Dressbarn, Maurices and Justice banners.

Target is scheduled to release monthly sales for March this Thursday, and the company has already indicated its same-store sales figures won’t be pretty due to the late arrival of Easter. The holiday isn’t until April 24 this year, so the bulk of sales related to Easter will occur in April whereas last year Easter fell on April 4, so a greater percentage of seasonal sales fell in March.

LOS ANGELES -- Creative Channel Services announced that it has significantly expanded its partnership with Sears Holdings Corporation by providing the CyberScholar employee-learning platform to five of the retailer's store brands that carry home appliance and consumer electronics products.  CCS has been delivering the CyberScholar solution to Sears' full-line stores and now will deliver product and sales knowledge to Kmart, Sears Home Appliance Showrooms, Sears Appliance & Hardware, and Sears Hometown stores.

By Kuruvilla Mathew, [email protected]

The 2011 edition of Interbrand’s Best Retail Brands report again lists Target in the second position with a value of $23.3 billion in between number-one-ranked Walmart at $142 billion and third-ranked Home Depot at $20.3 billion.

New York City -- Amazon.com, Kohl's Department Stores and Costco Wholesale ranked tops in customer service. according to a new research report published by market researcher Temkin Group.

Retailers took 15 of the top 20 spots in the 2011 Temkin Experience Ratings (www.temkinratings.com), which based its findings on a survey of 6,000 U.S. consumers who had recent interactions with 143 large U.S. companies in a dozen industries.