eCommerce

Soft November online sales were offset by Cyber Weeek discounting and buy online, pick up in store (BOPIS) offerings, according to new Salesforce data.

A new grocery retailer in Oklahoma combines the dark store and drive-thru models.

Macy’s Inc. said its holiday sales will come in at the low end or middle of its guidance and struck a cautious note with regards to 2023.

Build-A-Bear Workshop Inc. is appointing a new executive to help oversee its ongoing digital transformation efforts.

Macy’s is shuttering four full-line mall stores in January as part of its ongoing strategy to close select stores while it expands its off-mall, smaller-format store concepts.

A former high-flying brand that was once valued at some $2 billion is pivoting to e-commerce and wholesale.

Springfield Town Center continues to transform into a multi-use hub and family entertainment destination for the Washington, D.C., area.

Experts from several retail technology companies gazed into their crystal balls to provide a view of what the industry will experience in 2023 and beyond.