eCommerce

New York City -- Target Corp. will sell off Zellers’ prescription customer files to other companies and start its own business from scratch once it launches Target in Canada, according to reports in The Globe and Mail.

While Zellers pharmacies are money-makers, keeping them open while Target closes the stores for remodeling would be costly and complicated, according to the report.

The potential suitors for the files are likely to include Shoppers Drug Mart Corp. and Katz Group Canada Ltd., the report said.

PHOENIX — Even in a tough economy, consumers are reluctant to cut back spending on their pets, as was made clear by PetSmart's whopping 32% growth in earnings and strong sales performance during the third quarter.

The retailer reported reported earnings of 50 cents per share, up 32% compared with 38 cents per share in the third quarter of 2010. Net income totaled $56 million in the third quarter of 2011, compared with $46 million in the third quarter of 2010.

By Donna L. Wilson and Kirk D. Jensen

Illustrating the adage that no good deed goes unpunished, retailers offering financially-strapped or credit-challenged consumers the option of layaway are facing criticism and threats of litigation and regulatory scrutiny. 

Seattle -- Nordstrom said Friday it will shutter its underperforming University Mall store in Orem, Utah. The 122,000-sq.-ft. store is slated to close on Feb. 24.

The store, which opened March 29, 2002, didn’t perform to company standards, according to Nordstrom.

San Francisco -- Gap Inc. reported Thursday that profit for the third quarter dropped 36% to $193 million, compared with $303 million a year earlier, as the retailer continued a deep discounting trend and encountered rising production costs. Still, results beat analysts’ expectations.

Washington, D.C. -- The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

The survey, which asked 9,374 shoppers which retailer provides the best customer service, was conducted by BIGresearch.

According to shoppers, the ten finalists for customer service, in alphabetical order, are:

New York City -- Ann Inc., formerly known as Ann Taylor, reported a 33.4% rise in quarterly net income to $32.3 million, beating analysts’ estimates.

The company’s performance was boosted by strong demand for its Loft brand, where same-store sales rose 7.9%. Same-store sales rose 2.5% at Ann Taylor. Comp-sales were up 45.8% in the Ann Taylor e-commerce channel and 1.8% in the Ann Taylor Factory channel. Total same-store sales were up 5.5%.

At a time when many bookstores, independents and chains, are struggling, Half Price Books remains on an upward trajectory, adding stores and expanding into new markets. The company opened its first store in 1972 in a converted, 1,000-sq.-ft. laundromat in Dallas, and now operates 113 stores across 16 states. It is the largest family-owned new and used bookstore chain in the United States.