eCommerce

Gritty and dry are not words normally associated with a delicious chocolate chip cookie, but that is how Consumer Reports described most of the cookies tested in its December issue, including Target’s Market Pantry and Archer Farm’s brands.

Indianapolis -- The Finish Line announced that Chris Ladd will join the company Nov. 21 as executive VP, chief digital officer. Ladd’s responsibilities will include providing vision, leadership and strategy to develop and implement initiatives across the enterprise including digital and mobile commerce, social media and other key components of the multichannel experience.

He comes to Finish Line from Lululemon, a 150-store specialty retailer of yoga-inspired athletic apparel, where he served as senior VP, Global Ecommerce.

WOONSOCKET, R.I. — CVS/pharmacy today announced enhanced shopping and prescription refill functionality for its mobile site, located at m.CVS.com, as well as iPhone and Android apps, enabling shoppers to use mobile devices to manage their ExtraCare Rewards accounts, scan and send prescription refills, and order photo prints from CVS Photo Centers.

Customers accessing CVS/pharmacy's mobile website can now take advantage of several features of the ExtraCare Rewards Program. This new functionality lets shoppers:

Retailers have pulled out the stops this holiday season, especially when it comes to experimenting with cutting-edge digital technologies. But innovation shouldn’t be reserved for the holidays — it is something that should be infused into the shopping experience all year long.

Every year, in December, Chain Store Age examines the northeastern region — New York, Pennsylvania, New Jersey, Maine, Massachusetts, Connecticut, New Hampshire, Vermont and Rhode Island — and, in 2011, there appears to be some positive momentum.

Retail real estate executives will tell you that we’re not completely out of the woods yet, but the industry is certainly inching in the right direction.

New York City -- One in four consumers will start their holiday shopping this week, according to a survey of more than 1,000 U.S. consumers conducted this fall by Oracle. The report, “Oracle Holiday Shopping Snapshot 2011,” finds that Black Friday and Cyber Monday still reign supreme when it comes to getting consumers out to shop.

In other findings:

New York City -- New York & Co. reported Thursday that its loss widened in the third quarter to $6 million, from $4 million last year.

Sales dropped to $216.7 million, compared with $238.2 million a year earlier. Same-store sales decreased 5.2%.

New York City -- Target Corp. will sell off Zellers’ prescription customer files to other companies and start its own business from scratch once it launches Target in Canada, according to reports in The Globe and Mail.

While Zellers pharmacies are money-makers, keeping them open while Target closes the stores for remodeling would be costly and complicated, according to the report.

The potential suitors for the files are likely to include Shoppers Drug Mart Corp. and Katz Group Canada Ltd., the report said.