eCommerce

As the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line.

Once again, Walmart is providing a discount plan and pricing tool for new sellers on Walmart Marketplace.

Legendary American guitar brand Gibson is opening up a new flagship store across the pond.

Stitch Fix is teaming up with Spotify to help customers select outfits, taking their music preferences into account.

Etsy Inc. is aiming to become the ultimate gift destination — with the help of artificial intelligence.

eBay Inc. is reducing its full-time staff by about 9%.

Petco has launched a new, customizable pet health insurance offering with insurance leader Nationwide to better meet pet parents’ needs.

A select number of brands meet or exceed consumers’ expectations to such an extent that they are able to convert market-share and loyalty into category and market dominance.