eCommerce

Bentonville, Ark. -- Sam's Club has launched a new service that offers delivery, installation, assembly or set-up of a number of items such as mattresses, televisions, computers, barbecue grills and more. The chain said it is offering the service for items purchased at more than 600 stores nationwide.

The service is provided by a third-party vendor that will work on both home and business installation. Delivery prices start at $59 and installation is provided at an additional cost.

Columbus, Ohio -- Big Lots on Friday posted a lower-than expected quarterly profit, and the company cut its outlook for the crucial holiday quarter, in the face of strong competition and aggressive promotions from rivals.

The chain said profit for the quarter ended Oct. 30 fell 42% to $17.7 million, from $30.3 million a year earlier, when the company's earnings included a 10-cents-a-share benefit from real estate transactions. Net sales in the latest quarter rose 2% to $1.06 billion as same-store sales rose 0.7%.

By David King, fulcrm.com

For many retailers, the “best customer” search has been an ineffective venture where the results haven’t warranted the time or expense, despite a host of different efforts. But this tantalizing target keeps pulling dollars out of budgets, dollars that could be spent on creating a more realistic and profitable approach to customers -- one that considers customers’ shifting behaviors and value.

Columbus, Ohio -- Kantar Retail said Thursday that same-store sales got a big lift to 6% growth in November from a strong promotional environment, as well as from an easy year-ago comparison period and shifting shopper spending intentions.

The sales-weighted composite for the 30 retailers reporting -- most of them apparel retailers -- was better than the 1.7% same-store sales gain last month and the 0.9% gain in November of 2009 for the same measure. (The calculations don’t include Walmart, which stopped reporting monthly results in April 2009.)

Purchase, N.Y. -- MasterCard Advisors SpendingPulse report, released Thursday, showed that sales in most retail categories continued to gain momentum over an already strong October showing.

Year-over-year total apparel sales in November saw a 9.6% increase, the largest year-over-year growth in 2010 for that sector following the previous record in October. Total apparel has recorded eight out of 11 months of year-over-year gains so far in 2010. In November, all of the sub-sectors posted year-over-year growth.

Raleigh, N.C. -- Charlotte, N.C.-based Crosland announced that several new tenants will open at The Shoppes at Oberlin Court mixed-use development in Raleigh, N.C.

Gigi's Cupcakes is slated to open a 1,579-sq.-ft. location in December, Edible Arrangements will open a 1,300-sq.-ft. store, also in December, and Oberlin Nails & Spa has opened a 1,198-sq.-ft. salon.