eCommerce

New York  -- The outlook for retail in the Northeast remains quite positive, with demand from national, local and franchise companies across a broad range of categories, according to Levin Management.

Atlanta - Manhattan Associates Inc. is releasing a new capability within its omnichannel Order Management application. Known as Available to Commerce (ATC), this capability gives retailers the power to offer specific units of inventory available for sale in the most appropriate channel (online, store, same-day delivery, etc.) and then optimize how the order is fulfilled, all based on a variety of strategic planning and daily operational variables.

By Matthew K. Harding, president, Levine Management

Moving into the final months of 2014, the outlook for retail in the Northeast remains quite positive. We are seeing demand from national, local and franchise companies across a broad range of categories.
 

Macy’s is gearing up for the holiday by hiring approximately 86,000 seasonal employees at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers — a 3.6% increase from last year. In particular, the company’s seasonal workforce has grown in its network of online fulfillment centers thanks to increased sales generated by its omnichannel business strategy.

Chicago -- While retailers have collected years of customer data, only 9% are leveraging the information in a structured, usable way, according to HRC Advisory, a leading strategic retail advisory firm and unit of Hilco Global. The finding is part of HRC’s latest retail industry study, which found that outdated organizational structures and processes, non-integrated IT platforms and a lack of a clear roadmap are major barriers preventing customer data in enabling a retailer’s omnichannel efforts.

Redmond, Wash. – Microsoft will open its first flagship location, on Fifth Avenue in Manhattan.

In addition, Microsoft plans to open 10 new stores across the U.S. in time for the 2014 holiday season, while the flagship New York store is being built. Microsoft has not given a specific timeframe for when the flagship will open, but said it has been planning the store for five years. It will open in a spot currently occupied by luxury accessories brand Fendi, a few blocks south of an Apple store.

Chicago – Retail is the top industry targeted for data breaches. According to the 2014 Global Security Report from cybersecurity provider Trustwave, retail made up 35% of attacks Trustwave investigated in 2013.

Food and beverage ranked second at 18% and hospitality ranked third at 11%. In addition, POS breaches accounted for 33% of Trustwave’s 2013 investigations, while e-commerce made up 54% of assets targeted and data centers comprised 10% of assets targeted. The median number of days from initial intrusion to detection was 87 days.

Cincinnati -- Macy’s said it plans to hire about 86,000 seasonal associates for its Macy's and Bloomingdale's stores, call centers and distribution and fulfillment centers for the 2014 holiday season, an increase of about 3.6% from 2013.

In particular, Macy’s said, its seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s omnichannel business strategy.