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eCommerce

  • Hointer Is High-Tech, High-Feel

    Robotics and smartphone app power Amazon vet's retail start-up

    A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

  • Worth Watching

    Here are several pure-play online retailers that are venturing into the physical space — or thinking about making the leap:

    Rent the Runway, which rents high-end designer gowns, dresses and accessories to women for weddings and other special events, will use a recent infusion of $24.4 million in financing to build showrooms where shoppers can try on the frocks and consult with stylists. The popular online destination reportedly has Chicago next on its agenda.

  • Getting Physical: Online Retailers Move Offline

    Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

    As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

  • Finding a New Normal

    John Bucksbaum discusses post-recession realities

    Bucksbaum Retail Properties opened for business in April 2012. The Chicago-based company has already opened one project and is working on four more.

    The 53,000-sq.-ft. Kingsbury Center near North Chicago has opened with four tenants: Buy Buy Baby, PetSmart, Road Runner Sports and Jimmy Johns. It is a joint venture with Chicago-based Structured Development.

  • PriceSmart sales up 10.7% in April; opens new club in Colombia

    San Diego -- PriceSmart announced that for the month of April 2013 net sales increased 10.7% to $176.1 million, from $159.1 million in April a year earlier. For the eight months ended April 30, 2013, net sales increased 11.0% to $1,483.8 million.

    For the four-week period ended April 28, same-store sales for the 29 warehouse clubs open at least 13 1/2 full months increased 9.6%, compared to the four-week period last year.

  • Senate approves Internet sales tax; opposition looms in House

    Arlington, Va. -- The U.S. Senate on late Monday approved the long-debated Internet sales tax proposal, known as the Marketplace Fairness Act, by a bipartisan vote of 69 to 27. The Obama administration has already endorsed the bill, but before it can become law it must be approved by the House, where Republicans are split on the bill.

  • PetSmart, Bret Michaels bring back the 80s

    PHOENIX — Reality television star and Poison frontman Bret Michaels is bringing the eighties back to PetSmart with the Pets Rock collection, a line which has expanded to a throwback, neon-inspired line of apparel, toys and accessories for dogs.

  • Dillard’s leverages tech to get customer feedback

    Chicago, Ill. — Dillard’s, a fashion apparel, cosmetics and home furnishings retailer, has selected OpinionLab to extend its omni-channel Voice of Customer program, including its digital, mobile and in-store experiences, with precise insight into what its customers want and need. 

    Dillard’s will leverage OpinionLab’s patented software to get customer feedback at all touchpoints and gain actionable insight into how to deliver the best experience to consumers wherever they engage, research and shop.

  • Caribbean kind to PriceSmart’s April results

    SAN DIEGO, Calif. — The sun shined favorably this month on PriceSmart, which operates 31 warehouse clubs in 12 countries and one U.S. territory.

    For the month of April 2013 net sales increased 11% to $176 million from $159 million in April a year earlier. For the eight months ended April 30, net sales increased 11% to $1,484 million from $1,337 million for the eight months ended April a year earlier. There were 30 warehouse clubs in operation at the end of April 2013 and 29 warehouse clubs in operation at the end of April 2012.

  • OfficeMax has ‘challenging’ Q1

    NAPERVILLE, Ill. — Declines in technology product category sales and decreased foot traffic at its stores affected OfficeMax’s results for its fiscal first quarter ended March 30, 2013. 

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