eCommerce

CHICAGO — Social media powerhouse Facebook is trying go beyond baby photos and cat memes by further integrating commerce into its current platform.

While many large and small retailers already use Facebook's platform to market their wares and enhance their brand awareness, no one has set up shop on the site until now.

Welcome to the new and improved Chain Store Age! We've changed the size of our magazine (yes, the pages are bigger — it's not your imagination), and updated the style and size of our type fonts with the goal of making CSA more reader-friendly and allowing us to incorporate more visuals going forward. We've also introduced a new logo, one that better reflects retailing's omnichannel environment.

Cloud technology opens torrent of customer data for Chico's FAS

Maintaining a wealth of customer data has become a primary directive for retail IT departments. In recent years, retailers have been making substantial investments in solutions that collect and store data relating to their customers' purchases, behaviors, preferences, demographic characteristics and almost any other traits you can think of. But after all this data has been captured, what do you do with it?

ERP solution helps online sports retailer Fanatics respond to customer demand

Retail at its core is a pretty straightforward industry. Regardless of a retailer's vertical, sales channel(s), customer base, or any other distinguishing characteristic, at the end of the day the goal is pretty much the same. Jay Omdahl, VP enterprise resource planning for online sports merchandise retailer Fanatics, sums it up succinctly: "Get the best product at the right time to the right place."

Price, location and selection fade as real differentiators

Remember when retail gurus used to say that when it came down to it, retail strategy was all about location, location, location? Location still matters, but not as much as it used to. With the explosion of online retail, brick-and-mortar retail strategies are changing. But it's not just location that has receded in importance. Price and selection don't matter as much anymore either.

Marks & Spencer's new store merges online and physical shopping

Technology is revolutionizing the way consumers shop, both in stores and online. Here is how one retailer is working to bridge both worlds.

British retailer Marks & Spencer is taking a giant leap forward in its goal to becoming a multichannel leader and merging the worlds of physical and online shopping with the opening of its new concept store in Amsterdam.

Chicago – A growing demand for on campus food service exists among US college and university students, according to new data from Technomic. The latest Technomic College & University Trend Report shows that 69% of college students purchase food and beverage from on-campus foodservice facilities once a week or more. This is close to the 71% of college students who did so in 2009 and is a substantial gain from the 62% who paid visits to campus foodservice facilities once a week or more in 2011.

Columbus, Ohio - The Affiliated Business Group (ABG), a division of DSW Inc., will exclusively supply the footwear departments of all U.S. Loehmann’s stores and the loehmanns.com e-commerce site. The initial rollout of the news arrangement is expected to commence in a few stores starting December, 013 with the balance of the chain and e-commerce launching in the first quarter of 2014. ABG will plan, procure, and deliver the entire women's and men's footwear inventory, while Loehmann’s will provide staffing for the shoe departments.

Englewood, Colo. – Michael Foss has been named CEO of The Sports Authority Inc. He replaced outgoing CEO Darrell Webb, who is retiring both as the company’s chief executive and chairman of the board.

Foss, a member of the board of directors of The Sports Authority since 2009, most recently served as executive VP and CFO at Petco Animal Supplies and as CFO of Circuit City Stores before that. He has 30 years of executive experience across a variety of verticals including retail.