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  • DirectBuy gets into the sweepstakes game

    Merrillville, Ind. - Homeowners looking to upgrade their backyard in time for summer can now enter membership-based buying club DirectBuy’s “Backyard Dream-Over” sweepstakes for a chance to win outdoor furniture, appliances, and more. DirectBuy is utilizing gamification techniques by letting consumers play a game on mobile phone, PC or tablet for a chance to win up to 600 sweepstakes entries while learning about DirectBuy.

  • Tesco names new chairman

    British supermarket giant Tesco has named John Allan as chairman, ending a four-month search after Richard Broadbent resigned amid an accounting scandal.

    Allan, 66, will join the board and be appointed chairman on March 1, when Broadbent will step down from the board, Tesco said in a statement.

    "I'm very pleased to be taking on this role at such a critical moment for the business and look forward to working with the new executive team and the board," Allan said.

  • CIT: Electronics, furniture look strong in 2015; mixed outlook for apparel

    New York -- The consumer electronics and furniture sectors of the retail industry can look forward to growth in 2015, while the apparel sector faces a more mixed outlook. That was the message sounded by CIT Commercial Services executives during a roundtable discussion, "Everyone Looks Good in the Black: Retailers in the Economic Rebound,” part of the CIT Executive Insights series.

    During the discussion, each CIT executive offered their views on the top trends they see ahead in various sectors of the retail market:

  • Emerging markets drive global multichannel grocery growth

    Cincinnati - Multichannel grocery shopping is surging across the globe, with the birth of a new child being a primary driver of an increased propensity to buy online. In addition, according to findings of a new study from customer service company dunnhumby, emerging and nascent markets are seeing the most growth with 97% and 89% year-on-year growth, respectively.

  • Nordstrom, Trader Joe's tops in customer satisfaction

    Customer satisfaction with retail is on the decline for the first time in four years, according to a report by the American Customer Satisfaction Index (ACSI).

    The report says brick-and-mortar retail show weakening or flat customer satisfaction, while Internet retail is up from a year ago.

  • Why Higher Rates from USPS are Actually Good for Retailers

    By Jim Haller, NPI

    The words “raising rates” are enough to elicit a face-in-palms reaction from any online retailer – especially when it comes to small parcel shipping. Yet, a different reaction may be in order as the United States Postal Service announces its intent to raise rates later this year.

  • Study: Worldwide data breaches up 49% in 2014

    Amsterdam, Netherlands – Data breaches are on the rise around the world. Digital security provider Gemalto released the latest edition of its Breach Level Index (BLI), revealing that more than 1,500 data breaches led to one billion data records compromised worldwide during 2014.

  • Regulations may ground Amazon.com's drones

    A new set of stiff federal regulations reportedly may limit or even scuttle Amazon.com’s plans for a drone-based aerial delivery service.

    The Federal Aviation Administration (FAA) says operators of unmanned commercial aircraft, which would include Amazon drones, must keep the craft in their line of sight and not fly them over people. The FAA is currently consulting with individuals and interested parties about drone regulations, and has said it is willing to be flexible in how rules are written and implemented.

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