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Study: Shoppers leaving national brands behind
National food, beverage and household brands continue to lose their place in Americans’ shopping carts, according to a new survey.
Deloitte’s annual American Pantry Study of more than 354 brands across 34 product categories found that nearly three in four (73%) of consumer packaged goods categories show an overall decline in their status as “must have” brands.
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IHL report details leading causes of retail returns
Franklin, Tenn. - Much of the retail industry’s $642.6 billion in annual returns worldwide ($246.3 billion in North America) can be prevented.
That’s according to a new research report from retail analyst firm IHL Group, commissioned by OrderDynamics, “Retailers and the Ghost Economy: The Haunting of Returns,” which finds that quality problems/product defects are the leading cause of retail returns.

