eCommerce

Houston –  Francesca’s Holding Corp. reported that its net income dropped 19% to $7.3 million in the third quarter of fiscal 2014 from $8.7 million the same period the prior year. Increases in cost of goods sold and selling, general and administrative (SG&A) expenses drove the decline in profit.  The specialty retailer also lowered its earnings outlook for the year.   Francesca’s plans to open one new store in the fourth quarter, bringing total new stores opened in the fiscal year to 88.

Arlington, Va. - Gift cards will surpass $124 billion in sales in 2014, up 5% from 2013. According to from advisory firm CEB TowerGroup, the gift card market should undergo an annual growth rate of 5-6% through 2017, but double-digit growth rates experienced in recent years have peaked and subsided.  

Natick, Mass. – For fashion brand Nic & Zoe, which recently opened its first brick-and-mortar store in Boston’s Shops at Prudential Center, the high degree of customer personalization and engagement found online is a routine and expected part of business. The company is using the Retail Cloud POS solution from Springboard Retail to bring personalized sales and customer engagement in the store closer to virtual levels.  

Petaluma, Calif. – During the second week of the holiday shopping season (Dec. 1-7), smartphone and tablet shoppers were especially generous spenders. According to data compiled by e-commerce software provider MarketLive, year-over-year online revenue generated by consumers using smartphones grew 107%, or slightly more than double.  

San Francisco – To serve the needs of tech-oriented holiday shoppers, “Wired” is opening a pop-up store in New York City and an e-shop at Los Angeles International Airport (LAX). The annual holiday pop-up in New York showcases items hand-selected by “Wired” editors and curators, and will be open Dec. 11-21.    

Bentonville, Ark. - Wal-Mart Stores has promoted Judith McKenna to COO for Walmart U.S., effective immediately.  She succeeds Gisel Ruiz, who has been appointed executive VP of Walmart’s International People Division, effective immediately.    McKenna  will continue to report directly to Walmart U.S. president and CEO, Greg Foran. Ruiz will report to Walmart International president and CEO, David Cheesewright. 
  

BENTONVILLE, Ark. — Walmart Stores on Wednesday announced that Judith McKenna has been promoted to COO for Walmart U.S. McKenna succeeds Gisel Ruiz, who has been appointed EVP of Walmart’s International People Division.    McKenna will assume her responsibilities immediately and will continue to report directly to Walmart U.S. president and CEO, Greg Foran. Ruiz will also assume her responsibilities immediately and will report to Walmart International president and CEO, David Cheesewright.   

New York - Amazon is testing new features, one for the way it delivers goods, and the other a new pricing option that enables shoppers to haggle directly with third-party marketplace sellers for lower prices.    The online giant is testing bike messengers deliveries in New York City, according to various media reports.