eCommerce

Retailers frequently misjudge the omnichannel needs of their shoppers when they visit stores.

According to a new study of 500 consumers and 150 retail decision-makers in the U.S. and U.K. by Forrester Consulting on behalf of RetailNext, “Real-Time Data Drives the Future of Retail,” only 49% of consumer respondents feel they receive consistent seamless experiences across all channels.

Warm weather, as well as layoffs in the oil and gas industry hindered sales Boot Barn during the holiday quarter.

Boot Barn announced preliminary results for the third quarter ended Dec. 26 as follows:

• Preliminary net sales increased 49% to approximately $194 million;

• Opened 5 new stores and completed the rebranding of 19 Sheplers stores;

Photo: Jerry Azarkman, president of Star World

A new study links retailers' success to an omnichannel strategy that includes physical stores.

According to the report, by L2 and titled "Death of Pureplay Retail," online-only retailers are at a disadvantage due to high costs for marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term. The report was sponsored by Simon Property Group.

After years of hard work and success, Amazon.com has finally gained admittance to an elite Ivy League campus.

Amazon plans to open Amazon@Penn, a new staffed package pickup point to be opened on the University of Pennsylvania campus. The first such facility at an Ivy League university, Amazon@Penn will offer a location for Penn students to pick up and return their Amazon orders.

From food trucks to high-end restaurants and everything in between, dining has never been more essential to the shopping center experience.

“E-commerce has made it more important for retail centers to enhance the experience,” said Terry Montesi, CEO, Trademark Property Co. And food works great with retail.”

Genesco is lowering its earnings forecast for the fiscal year despite a 3% increase in same-store sales over the holiday period.

The company said same-store sales increased 3% for the quarter-to-date period ended Jan.2. Sales for the company's e-commerce and catalog direct sales businesses increased 20% on a comparable basis for that period.

A decades-old apparel retailer finds itself no longer in fashion, undone by fast-fashion competition and a lack of e-commerce expertise.

Joyce Leslie filed for Chapter 11 bankruptcy court protection in White Plains, New York, and is a likely candidate for liquidation, Women’s Wear Daily reported. The chain, founded in 1945, operates 47 stores throughout the Northeast.