eCommerce

The CEO of Lands End says the challenging retail environment and unseasonably warm weather did not help the company's turnaround plan in the third quarter. 

The online apparel retailer said that for the period ended Oct. 31, net revenue was $334.4 million, compared to $373.1 million in the third quarter last year. Net income was $10.7 million, compared to $18 million in the third quarter last year. 

Dallas -- Trademark Property Co. begins construction on the unfinished parking garage at Victory Park in Dallas.

The construction is part of phase I redevelopment efforts and will add an additional 22,030 sq. ft. of street-level retail and restaurant space to Victory Park, as well as, a 2,600-sq.-ft. second-floor covered patio connected to a signature restaurant at the northeast corner of the garage, making two sided retail on Victory Park Lane a reality with in downtown Dallas. Completion is slated for summer 2016.

Retailers and academics are coming together to help drive continuing innovation in digital retailing.

“Our main mission is the advancement of digital retail through collaboration among academic and retail partners,” said Richard Last, senior director of the Global Digital Retail Research Center at the University of North Texas, during an interview with Chain Store Age.

Amazon.com is noted for a focus on operational efficiency that is intense, to say the least. However, as the Seattle Times reports, Amazon consistently ranks near the top of customer service rankings by using customer service agents and technologies to ensure customer satisfaction, not rapid turnover. [Seattle Times]

Express continues to make all the right moves, reporting better than expected results for its third quarter and raising its 2015 outlook.

Dan Berthiaume, senior editor of Chain Store Age, recently participated in a one-hour panel discussion, “Game-Changers 2016 Predictions – Part 1,” sponsored by SAP as part of its “Coffee Break with Game-Changers” Internet radio series.

Express continues to make all the right moves, reporting better than expected results for its third quarter and raising its 2015 outlook.

The specialty apparel retailer reported a profit of $26.3 million, or $0.31 per share, versus a year-ago profit of $14.6 million, or $0.17 per share.

Revenue rose 9.8% to $546.6 million. Total same-store sales, including e-commerce sales, rose 6%. E-commerce sales climbed 6% to $83.8 million.

One well-known technology provider takes the top spot in installed worldwide revenue for both retail software and retail software-as-a-service (SaaS).

According to a new study from IHL Group, “Total Retail Software Market,” Microsoft is ranked number one in both categories. IHL estimates the total worldwide retail software market is currently worth $44 billion and will grow 48% in the next five years. Microsoft’s share of retail software is estimated at $5.98 billion in installed revenue.