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eCommerce

  • Why Macy’s is winning with omnichannel

    Macy’s is poised to have its best digital Christmas ever thanks to a major expansion of ship from store fulfillment capabilities that enable the company to provide an omnichannel experience.

    This holiday season, Macy’s will be able to fulfill orders placed online from 500 of its more than 800 stores, a major expansion from last year when ship from store was available at 250 locations.

    “The way we view omnichannel is about having stores serve as another fulfillment location,” said Pam Sweeney, Macy’s SVP of logistics systems.

  • Rakuten LinkShare reports strong third quarter fueled by mobile transactions

    Rakuten LinkShare saw strong third quarter results in its global performance marketing network. Along with double-digit growth, the affiliate network reported a significant increase in the percentage of sales transacted on mobile devices.

    The company reported an increase in same store sales in the U.S. of 22% year-over-year, and an increase in same store sales in the U.K. of 34% year-over-year.

  • Hudson’s Bay names chief marketing officer

    Toronto -- Hudson’s Bay Company has appointed Michael Crotty as executive VP, chief marketing officer, Hudson’s Bay and Lord & Taylor. He will be responsible for the overall marketing strategy for Hudson’s Bay and Lord & Taylor.

    Crotty has more than 25 years multichannel retailing and brand management marketing experience  For the last 10 years, he has held progressively senior positions at Bergdorf Goodman, Neiman Marcus and, most recently, Nordstrom.

  • Report: Publishing exec leaves Amazon

    New York – Larry Kirshbaum, a publishing industry executive who joined Amazon.com’s New York-based publishing unit in 2011, is reportedly leaving the company to become a literary agent. According to the Associated Press, Kirshbaum, who formerly was in charge of the Time Warner Book Group will officially leave his position in January 2014.

  • Dick’s Sporting Goods opening five stores Nov. 8

    Pittsburgh – Dick’s Sporting Goods opens five new stores across the U.S. on Nov. 8. The stores will be located in Dover, Del., Palm Desert, Calif., West Des Moines, Iowa, Sioux Falls, S.D., and Findlay, Ohio.

    Dick’s will operate a total of 554 stores in the U.S. upon opening the five new stores. The Sioux Falls store will be the chain’s first store in South Dakota. This total will include three in Delaware, 32 in California, five in Iowa, and 38 in Ohio.

  • Petco Opens first store in Mexico

    San Diego — Petco has opened its first store in Mexico and announced plans for continued expansion in Mexico and Latin America through a joint venture with Grupo Gigante of Mexico.

    The companies plan to open as many as 50 Petco stores in Mexico and Latin America by 2020.

     

  • ChannelNet appoints new VP of customer support and services

    ChannelNet, a customer acquisition, retention and conquest digital services provider, has appointed Molly Smith as VP of customer support and services.

  • West Elm to open in Mill Valley, Calif.

    Brooklyn, N.Y. -- Home furnishings retailer West Elm announced that it will open a store in Mill Valley, Calif., on Nov. 7. West Elm is owned by Williams-Sonoma.

    Located in The Strawberry Village shopping center, the 10,000-sq.-ft. store will open with the brand’s diverse mix of furniture, home décor, gifts and artist collaborations. The store will also feature an assortment of local, handcrafted products sourced through Etsy.com that include jewelry, wall art, kitchen linens, coasters and candles.

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