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  • Regis Corp. to focus on value segment

    The nation's leading salon operator has entered into a major transaction that will reshape its portfolio.    Regis Corporation announced it has sold substantially all of its mall-based salon businesses in North America and entered into an agreement to sell substantially all of its International segment to The Beautiful Group, an affiliate of Regent, who will operate them as the company’s largest franchisee.  

  • Holiday digital priorities

    E-commerce holiday sales are expected to increase 18% to 21% this holiday season, reaching  $111 to $114 billion, according to the annual holiday sales forecast from Deloitte. With online growth eclipsing total holiday sales growth (expected to rise 4% to 4.5%), savvy retailers will be pulling out all the stops to step up their digital game.

    Industry experts say retailers need to create an engagement strategy based on individual customer needs — along with the optimal solutions to support their efforts.

  • Omnichannel personalization

    With more customer-specific information filtering into retail enterprises, brands are primed to deliver more personalized, seamless experiences. Such efforts not only drive repeat visits and purchases, but also “help retailers to differentiate themselves in the marketplace, and get closer to the customer,” said Tom Moore, industry lead of retail and hospitality at Zebra Technologies.

  • Boston beckons

    Marcus & Millichap’s Q2 Boston market report signals urgency to retailers like the famed lamps Paul Revere placed in the tower of the Old North Church. To wit:

  • Project Profiles: Mixed-use retail

    Streets of St. Charles (bottom right)

  • Not Fake News

    Fake news. Or, at the very least, over-exaggerated news. That’s what I call the reports about the death of retail. Retail sales are up $121.5 billion (through the first seven months of the year) and the holiday forecasts look promising, with Deloitte predicting a healthy 4 to 4.5% increase over last season.

  • Nordstrom tries on new look

    As retailers consider how to best use physical spaces in a digital world, Nordstrom is going "local," debuting a small-format concept that has no dedicated inventory.

  • Making a case for unified commerce

    Centralized operating platforms help retailers become digitally competitive, according to Jimmy Duvall, chief product officer of BigCommerce. Duvall told Chain Store Age that integrated platforms are key for brands that want to deliver exceptional, targeted customer experiences.

    What trends are changing the game for omnichannel retailers — especially those that are not digitally native?

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