-
Phillips Edison and the shopping center of the future
A decade from now, there’s not likely to be a shopping center — a successful one, at least — without click-and-pick meals, several fitness options, and healthy food and beverage purveyors. That was the take of Phillips’ Edison’s VP of national accounts Michael Conway during a session at the RECon show. Some things all centers will soon provide, according to Conway: -
Twitter features fun — not transactional — bot program
A social media giant is getting in on the chatbot wave. Twitter launched a new, customizable Direct Message Card that brands can use to promote and share bots and other customer experiences built in its Direct Messages tool. Direct Messages helps companies create personalized ads and interactions — ranging from customer acquisition programs to engaging bots.

