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Direct To Consumer (DTC)

  • Cloud computing to drive Billabong’s omnichannel experience

    A board sports apparel retailer is taking steps to blend its physical and digital retail channels.   Billabong is leveraging the Aptos Singular Commerce platform to support omnichannel retailing across its global enterprise. The cloud-based solution will merge the retailers’ physical and digital retail channels, and create a single view of customers, inventory and orders, among other operations.   

  • Casper extending reach into brick-and-mortar

    Online mattress start-up Casper is getting more upfront with shoppers.   The fast-growing company plans to open some 15 pop-up shops in cities across North America, including New York, Los Angeles and Chicago. The pop-ups are scheduled to launch in October 2017, and will remain open through spring of 2018.  

  • The mattress wars are heating up

    There's more disruption in the mattress category at retail.    West Elm has entered into a partnership with hot online mattress company Leesa Sleep, which will replace another hot online startup — Casper — as the home furnishings retailer's official mattress partner. The news come on the heels of Casper's announcement that it will open up more than a dozen pop-up stores in cities nationwide.

  • Genesco promotes company veteran as it plans for the future

    Genesco Inc. announced that Mario Gallione has been named president of the company's Journeys retail division. He most recently served as chief merchandising officer of The Journeys Group.   Gallione will report to James C. Estepa, who will continue to serve as CEO of The Journeys Group. Estepa also remains a senior VP of Genesco. Gallione's appointment is intended as the first step in a succession plan to prepare for Estepa's eventual retirement.  

  • Online home brand opens first store at Short Hills

    Boll & Branch, until now an online-only seller of towels and linens, has opened its first brick-and-mortar location at the Short Hills Mall in New Jersey.   Claiming to sell the “World’s Most Comfortable Sheets,” Boll & Branch also offers towels and will inhabit a 2,137-sq.-ft. shop at the high-end, suburban mall known as one of the few to house Nordstrom, Neiman Marcus, Bloomingdale’s, and Macy’s under one roof.  

  • Dyson to set up shop in the U.S.

    The British brand best known for its bagless vacuum cleaners, bladeless fans and, most recently, high-tech hair-dryers is expanding its fledgling retail portfolio.    Dyson Ltd. will open a "Dyson Demo" store this fall at Yorkdale Shopping Centre in Toronto. Also in the works: a store at 640 Fifth Avenue in Manhattan, and one in San Francisco's Union Square.  

  • Chico's misses on Q2 sales and profit; taps beauty exec as Soma president

    Chico's FAS' profit and revenue declined in the second quarter amid same-store declines across all its banners.      The women's apparel retailer also named Mary van Praag as president of Soma, effective September 5, 2017.  She most recently served as CEO of Perricone MD. Prior to that, she held senior executive roles at Coty, and Johnson & Johnson's beauty division.  

  • Amazon’s pet sales reach a new high

    More customers are making pet product purchases at Amazon — a practice that has increased category sales by 40%.   This was according to “U.S. Pet Market Focus: The Amazon Pet Food and Supplies Shopper,” a study from Packaged Facts.   
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