Direct To Consumer (DTC)

Hanna Andersson named a former top executive of Sears Holdings Corp. as the specialty retailer's next chief executive.  

As the International Council of Shopping Centers shut the doors on its RECon show in Las Vegas this week, Chain Store Age asked top brokers and third-party managers for their take on the temperature of physical retail. Not quite sick, not quite well, but certainly out of rehab and hard at work on recovery, was the general diagnosis.  

A tough February couldn't keep Tilly's down, which reported better-than-expected results for its first quarter.    The teen apparel and footwear retailer narrowed its loss in the first quarter to $161,000, or 1 cent a share, compared with a net loss of $2.7 million, or 10 cents a share, in the year-ago period. Its results were better than expected.    Net sales inched up 0.6% to $120.9 million, better easily beating the Street. Same-store sales rose 0.6%.  

Amazon is making its debut in the bridal category —a move that will take another hit against its crafting competitor Etsy.   

A decade from now, there’s not likely to be a shopping center — a successful one, at least — without click-and-pick meals, several fitness options, and healthy food and beverage purveyors.   That was the take of Phillips’ Edison’s VP of national accounts Michael Conway during a session at the RECon show. Some things all centers will soon provide, according to Conway:  

A social media giant is getting in on the chatbot wave.    Twitter launched a new, customizable Direct Message Card that brands can use to promote and share bots and other customer experiences built in its Direct Messages tool. Direct Messages helps companies create personalized ads and interactions — ranging from customer acquisition programs to engaging bots.  

Williams-Sonoma Inc. on Wednesday reported better-than-expected quarterly results, fueled by a strong performance at its millennial-targeted West Elm division.    The home furnishings retailer's first-quarter earnings were $39.6 million, or 45 cents a share, compared with $39.6 million, or 44 cents a share, in the year-ago period. On an adjusted basis, the company earned 51 cents a share. Analysts had forecast earnings of 49 cents a share.   

Shoe Palace is moving into the cloud to enhance its omnichannel operations.   A preferred Nike retailer, Shoe Palace is known for its high-end athletic footwear and apparel, and top-notch customer service. The family-run business opened its first store in San Jose, California in 1993. Today, the company operates 118 stores nationwide, and an e-commerce site.   

Online retailing is changing the game for pet parents.   Specifically, 40% of pet owners are opting to buy pet products online, up from 37% the previous year, and notably higher than results from 2014, according to U.S. Pet Market Outlook, 2017-2018. The report, from research firm Packaged Facts, highlights mergers and acquisitions, retail channel trends, and pet owner demographics and spending habits.  

Someone forgot to tell Bluemercury about the slowdown in physical retail.    The beauty retailer, which was purchased by Macy’s in 2015, plans to open some 40 stores in 2017, according to a report by the Chicago Tribune, including six in Chicago. Currently, it has nearly 200 locations nationwide.