Department Store

In addition to educating attendees about the charitable activities of Retail ROI and presenting a heartfelt session from Katie Meyler, founder of Liberian non-profit More Than Me and a 2014 Time Person of the Year for her Ebola prevention efforts, this year’s Super Saturday event in New York focused squarely on customer experience. A variety of industry experts across a range of panel discussions all returned to the crucial need for technology-enabled, seamless customer experience.

Confident consumers stocked up on gifts and other merchandise over the 2014 holiday season, helping boost overall holiday retail sales to their highest level since 2011.

According to the National Retail Federation, December retail sales, which exclude automobiles, gas stations and restaurants, decreased 0.9% seasonally adjusted month-to-month, and 4.6% unadjusted year-over-year. The significant drop in gasoline prices in the month of December brought down much of the month-to-month growth.

Strong e-commerce growth and omnichannel contributed to a healthy holiday shopping sales season at Belk.

The nation’s largest family owned and operated fashion department store company reported a 5.2% increase in sales for the nine-week period ending Jan. 3. Same store sales for the same period increased by 4.8%.

New York -- NCR announced that its SelfServ 90 will be deployed by Ryohin Keikaku Co, Ltd. in Japan. The pilot implementation for MUJI department stores marks the first installation of NCR self-checkout technology in a non-grocery environment in Japan.  Additional deployments are expected for its high-traffic locations inside terminal buildings and metro areas, as well as other stand-alone locations. The MUJI store in Yurakucho, Japan is the site of the initial installation.

A Maryland real estate investing executive has been elected to Macy's Inc.'s board of directors.

Leslie Hale, executive vice president, chief financial officer and treasurer of RLJ Lodging Trust, is Macy's 12th director.

New York -- Former Coach Inc. chief Lew Frankfort has joined Sycamore Partners as an Executive in Residence, which will allow the private equity firm to tap into Frankfort’s retail knowledge, managerial expertise and network of industry relationships. Sycamore’s portfolio of retail investments includes Aeropostale, Coldwater Creek, Hot Topic, Jones New York, Nine West Holdings, Stuart Weitzman and Talbots.

After posting stronger than expected holiday sales, Burlington Stores Inc. has named a new chief financial officer.

Marc Katz, formerly the company’s EVP of merchandise support and information technology, is replacing Todd Weyhrich, who retired this month.

Columbus, Ohio -- Express is lifting its fourth-quarter and full-year profit forecasts, citing a better-than-expected performance at the end of December and beginning of January.

CEO Michael Weiss said that Express Inc. experienced slowing sales during the first three weeks of December, but that its performance has bounced back since.
 
Fourth-quarter same-store sales are now predicted to fall 3%-4%; Express previously forecast a mid to high single-digit decline in the figure.