Department Store

Retailers looking to bring customers in the door need to upgrade the shopping experience with added amenities.    That's according to JLL, whose new report examines how brick-and-mortar retailers can deliver in-store experiences and brand loyalty through added amenities.  The report, JLL’s Retail Amenities Guide, notes that  today's shoppers have countless options when it comes to where they can buy, leaving retailers with fewer opportunities to create brand converts.    

Mid-America Real Estate has been tapped to handle the marketing and leasing of the Macy’s building being redeveloped in downtown Minneapolis.   Located on the corner of South 7th and Nicollet Mall, the landmark store that was originally Dayton’s will tie together its street and skyway levels and fill them with entertainment providers, a food hall, and traditional retailers new to the market. 601w Companies and United Properties are the developers.  

Despite a challenging retail landscape, J.Jill’s same-store sales growth and profits not only climbed, but topped analyst expectations.   For the first quarter ended April 29, the mall-based women’s specialty chain’s overall revenue increased 12.5% to $166.1 million — a jump from $147.7 million in the first quarter of fiscal 2016. This also beat analyst estimates at $162 million.  

In effort to dig out of its sales funk and rebuild its brand, Michael Kors plans to shutter more than 100 full-price stores.  

E-commerce fraud as a percent of sales dollars may be on the decline, however losses still account for billions of dollars.   This was according to the “Q1 2017 Global Fraud Index,” a report from Pymnts.com and Signifyd. The study measures and benchmarks innovations and trends that are reshaping the payments and commerce ecosystem.  

The interim CFO of Neiman Marcus has resigned after seven months on the job.   Michael Fung will step down from his position as the luxury retailer’s interim CFO and COO, effective June 30. Fung temporarily left his retirement to join the company on an interim basis in November 2016.   

It's official: Crate and Barrel has confirmed that CEO Doug Diemoz has left the company.   Crate and Barrel announced Tuesday that board chair Neela Montgomery will become the new chief executive, effective August 1. In the interim, Montgomery will continue in her current position, working closely with Crate and Barrel president and chief merchant Steve 'Woody' Woodward, and COO Mike Relich.  

The growth of e-commerce and the increasing emphasis on delivery speed as well as pick-up services for retail goods will likely precipitate a convergence of industrial distribution and retail real estate.