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Department Store

  • DSW names exec appointments to support strategic growth

    Columbus, Ohio -- DSW announced Tuesday that it has named Roger Rawlins senior VP and general manager of DSW.com, and has named Jennie Wilson to the position of senior VP of finance and controller of the company.

    According to the shoe retailer, both appointments are designed to support long-term strategic growth initiatives for the company.

  • Kohl's completes deal with Capital One

    MENOMONEE FALLS, Wis. -- Kohl’s Department Stores announced the completion of its private-label credit card portfolio transfer to Capital One Financial Corporation, effective as of April 1, 2011. Capital One has acquired the more than 20 million existing Kohl’s Charge accounts and through the seven-year agreement will offer private-label credit cards to new and existing Kohl’s customers.

  • Sears boosts employee CE knowledge with Creative Channel Services

    LOS ANGELES -- Creative Channel Services announced that it has significantly expanded its partnership with Sears Holdings Corporation by providing the CyberScholar employee-learning platform to five of the retailer's store brands that carry home appliance and consumer electronics products.  CCS has been delivering the CyberScholar solution to Sears' full-line stores and now will deliver product and sales knowledge to Kmart, Sears Home Appliance Showrooms, Sears Appliance & Hardware, and Sears Hometown stores.

  • Survey: Amazon.com, Kohl’s and Costco are leaders in customer service

    New York City -- Amazon.com, Kohl's Department Stores and Costco Wholesale ranked tops in customer service. according to a new research report published by market researcher Temkin Group.

    Retailers took 15 of the top 20 spots in the 2011 Temkin Experience Ratings (www.temkinratings.com), which based its findings on a survey of 6,000 U.S. consumers who had recent interactions with 143 large U.S. companies in a dozen industries.

  • Time to make some margin

    It’s all about the ladies this week at Target as the retailer’s promotional emphasis shifted to spring-time seasonal apparel and related accessories and categories. A quartet of youthful and exuberant models wearing Mossimo and Merona brand dresses were featured on the cover of the weekly ad at the sale price of $17.99. A slightly younger demographic is targeted on the page two and three spread with two groups of three girls sporting Xhilaration and Mossimo Supply Co. styles for $17.99.

  • Ascena appoints senior VP

    Suffern, N.Y. -- Ascena Retail Group said that Jay S. Levine has been appointed senior VP, chief accounting officer and corporate controller of Ascena Retail Group with responsibilities for SEC reporting, financial planning and analysis, internal controls and corporate taxes.

    Ascena operates 2,478 stores under its, Dressbarn, Maurices and Justice banners.

  • Target is number two

    The 2011 edition of Interbrand’s Best Retail Brands report again lists Target in the second position with a value of $23.3 billion in between number-one-ranked Walmart at $142 billion and third-ranked Home Depot at $20.3 billion.

  • Furniture First selects TD Retail Card Services for private label credit services

    Mahwah, N.J. -- TD Retail Card Services announced that it has been selected as a preferred provider of private label credit services for members of Furniture First, a home furnishings and mattress purchasing cooperative with more than 175 retail furniture dealers operating over 360 locations nationwide.

    Under the agreement, the Mahwah, N.J-based business unit of TD Bank, N.A., will offer a full range of private label credit products and services, custom financing options and special benefits to participating members of the co-op.

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