Consumer Electronics

Dusseldorf, Germany - E-Plus Gruppe, a German telecommunications provider with 400 corporate stores, is using OneView Commerce Store to become one of the first European retailers merging its digital and physical stores via OneView’s mobile commerce framework. The key drivers for E-Plus Gruppe’s cross-channel initiatives are increasing store traffic through buy online/ship to store; order at the POS; and return at the POS.

The Wet Seal is welcoming back Jon Kubo, this time as EVP and chief digital officer, a newly created position. Kubo will oversee e-commerce, digital marketing and the information technology organization to integrate digital consumer experiences across all business touch points.

Kubo was head of e-commerce and chief information officer at Wet Seal from 2005 through 2011. The company credits him with growing its e-commerce business to its highest sales volume in history through innovative and industry-leading social and mobile customer engagement programs.

Grapevine, Texas – GameStop plans to hire approximately 25,000 employees nationwide as the company prepares for the upcoming holiday shopping season. This year’s total number of seasonal hires is approximately 47% higher when compared to the same period in 2013.

New York -- Ron Johnson is reportedly stepping back into the public arena. The former J.C. Penney chief (and, before that, Apple retail head) is about to launch a “high-end, on-demand delivery service” for electronic devices, according to The Information. The report described the service as "Best Buy's Geek Squad meets Apple's Genius Bar."

New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

Neuhausen, Switzerland - Tyco Retail Solutions has integrated its traffic intelligence solution with RetailNext, a provider of Big Data solutions enabling retailers to monitor, analyze, and act upon shopper behavior within the store environment. This combination, which leverages Tyco's multi-sensor portfolio of traffic devices and RetailNext's in-store analytics platform, enables retailers to capture and interpret key metrics to optimize their store operations and drive sales.

Fort Worth, Texas – RadioShack Corp. has reportedly so far been unsuccessful in its efforts to convince an unidentified ‘major vendor’ to modify a commercial agreement in a way that could benefit a financial restructuring. According to the Wall Street Journal, RadioShack still has not identified the vendor or exactly what terms it wants to restructure, but has been negotiating with wireless carriers including AT&T and Sprint to ease the terms under which the retailer is allowed to resell equipment.

Fort Worth, Texas – Beleaguered consumer electronics chain RadioShack Corp. says it is in talks with an unidentified “major vendor” about modifying a commercial agreement in a way that could benefit a financial restructuring. RadioShack announced the ongoing discussions in a Sept. 22 regulatory filing.