Club & Warehouse

Costco, Amazon.com and Apple rank highest in customer loyalty, according to this year’s Net Promoter Consumer Study.

The study ranks more than 220 brands, such as Costco, Amazon.com, Apple and more across 22 U.S. industry sectors, including financial services, insurance, technology, online entertainment, retail stores, electronics, travel and hospitality, and telecommunications.

Home Depot had it first, but now MakerBot is coming to an even wider mass-market arena as the 3D printer rolls out at more than 300 Sam's Club locations in the United States.

Sam’s Club’s newest credit card program has been recognized as an innovator in the fast-changing world of payment technology.

Sam’s Club’s 5-3-1 card earned a Gold Medal in the Best Comeback Story category in the PYMNTS.com 2015 Innovator Awards.

The Next Big Thing in e-commerce is set to launch in late May according to Marc Lore, CEO of a new online Marketplace called Jet that blends aspects of the traditional warehouse club model with a new approach to dynamic pricing and fulfillment.

Lore said the Jet board of directors is scheduled to meet on May 7. At that time he expects the platform will be ready for launch and the board will pick a specific launch date within the following two week window.

Toronto - Costco Canada has reportedly had its license to import fish into Canada suspended. According to Reuters, the Canadian Food Inspection Agency suspended Costco’s license to import fish on Feb. 26, but is only making it public now.

Waban, Mass. - PetSmart and Amazon.com deliver the best customer experience in the retail industry. According to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers, PetSmart and Amazon.com tied for the top spot, each scoring 82%, which put them both in fourth place overall out of 293 companies across 20 industries.

Walgreens came in a close third with a rating of 81% and a ranking of eighth, while Bed Bath & Beyond, Lowe's, and Costco all earned 79% and tied for 19th place overall.

There has been a lot of discussion in the last several years about the strength of the grocery sector. I think it’s clear that a big reason behind that success has been the evolution of different formats and the explosive growth of a new generation of grocery concepts that represent a significant departure from the traditional grocery model.

The holidays were happy for Costco with solid gains in sales and favorable membership trends fueling profits even as low gas prices and a strong dollar had a profound effect on same store sales.

Sales increased 4% to $26.9 billion and membership sales grew 5.8% to $582 million, resulting total revenues that grew 15.8% to $27.5 billion during the company’s second quarter period ending Feb. 15. Total company same store sales advanced 8% excluding the impact of fuel prices and a stronger U.S. dollar.