Apparel

Vancouver-based specialty online footwear retailer Shoes.com is sprinting toward new levels of fast delivery.

Shoes.com is offering home and office delivery in two hours or less on select items on its Canadian website.

The service costs $19.95 per order and launches Thursday, Sept. 17 in Vancouver and Toronto and surrounding municipalities, with plans to expand to Calgary, Edmonton, Montreal and Ottawa by the end of 2015.

Shoes.com will use a network of local fulfillment centers that have access to the retailer’s technology, operations and marketing.

Levi Strauss & Co. knows that the most valuable service store associates can provide is serving customers.

The specialty apparel retailer is working with Intel on a pilot concept at one of its store in San Francisco to give associates near-real-time visibility into store inventory, reducing the time they spend managing inventory.

Vancouver-based specialty online footwear retailer Shoes.com is sprinting toward new levels of fast delivery.

Shoes.com is offering home and office delivery in two hours or less on select items on its Canadian website.

The service costs $19.95 per order and launches Thursday, Sept. 17 in Vancouver and Toronto and surrounding municipalities, with plans to expand to Calgary, Edmonton, Montreal and Ottawa by the end of 2015.

Shoes.com will use a network of local fulfillment centers that have access to the retailer’s technology, operations and marketing.

Champs Sports is joining the rapidly expanding ranks of retailers with a consumer-facing mobile app. The Champs Sports app allows customers to find upcoming sneaker launches, launch dates, and locations in which the hottest sneakers can be purchased, as well as browse and buy items from the online Champs store.

A complete release calendar allows customers to keep up with future shoe launches and be the first to know about hot, new releases. Users can also select a specific sneaker release and seamlessly add it to their iCalendar or Google Calendar.

Gordmans Stores has named a veteran from Hancock Fabrics to take over as CFO.

The Omaha-based apparel and home decor retailer announced that James B. Brown has been appointed executive VP and CFO effective immediately.

Burlington Stores is taking the lead on raising awareness of blood cancer with an in-store donation drive and employee program.

The retailer is launching its 14th consecutive company-wide campaign today in all its stores nationwide, encouraging its customers to make a donation at checkout to benefit the Leukemia & Lymphoma Society now through Dec. 2.

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.