Apparel

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

On-trend apparel brand Rebecca Minkoff has opened a 4,600-sq.-ft. tech-savvy flagship — its largest space to date — on Melrose Avenue.

Starbucks Coffee Company's first store in Panama is located in Panama City, in the Street Mall shopping center.

Click here to see slideshows of Rebecca Minkoff's "store of the future" concept in Los Angeles and Starbucks' new Panama City location.

Men’s Wearhouse founder George Zimmer has returned to the retail arena with a new concept that aims to do for men’s evening wear what Rent the Runway did for fancy dresses.

Zimmer, the founder and ousted CEO of Men’s Wearhouse, is launching Generation Tux, an online tuxedo and suit rental company. The start-up will rent 17 different styles of house-brand tuxedos, with a flat rate of $95. But customers can also add accessories, including shoes and cuff links, to put together a complete for $150 or less.

Chicago -- General Growth Properties has launched a Fall Fashion Guide, available online and accessible to its mall shoppers around the country.

Effectively meeting the customer’s impulse to buy the moment it occurs is a crucial part of retail success.

Specialty fashion retailer Nicole Miller is meeting that impulse not only when it occurs, but where it occurs.

Nicole Miller is using the PowaTag mobile platform to allow customers to make digital purchases directly from social media and email promotions, as well as from its e-commerce site.

Retailers that depend on Disney products for a big chunk of sales are in for a treat compliments of the company’s new “Star Darlings” line.

Salt Lake City -- Robert Redford’s Sundance Catalog is growing from its Western roots as it expands its retail footprint.

The company will open a store in Edina, Minnesota, on Thursday, Sept. 17. The opening is one of two locations Sundance will open east of the Rocky Mountains in 2015 as it grows from lits Western home base. The company plans to continue its retail growth over the next several years with additional stores targeted across various locations nationwide.

New York -- More and more consumers are browsing, creating baskets and making purchases from their smartphones, according to the latest Demandware Shopping Index.

Globally, phones accounted for 94% of the year over year increase in e-commerce traffic, 74% of the increase in basket creation and 47% of the order growth.

Nike has opened a soaring, one-of-kind flagship to spotlight some of its most innovative merchandise.

The three-level 31,000-sq.-ft. store, at The Grove in Los Angeles, is one of the largest in the company’s portfolio. It features a number of elements designed to celebrate the City of Angles and to serve athletes, starting with a huge “We are LA” mural that spans all three floors and is made up of thousands of icons reflecting Nike’s heritage, local sports teams and California-centric imagery.