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Von Maur adds new location for specialty store format
Von Maur is slowly expanding its Dry Goods women’s specialty store format. The retailer has opened a 4,000-sq.-ft. store at Woodland Mall. Since launching in 2010, Dry Goods has grown to 19 locations across six states. Dry Good’s name and store design were inspired by Von Maur's heritage as a dry goods store, dating back to 1872 in downtown Davenport, Iowa. -
Helzberg strives for multichannel VIP customer experiences
Helzberg Diamonds is committed to “making people feel loved.” By adopting a set of multichannel customer experience management solutions, the jeweler is taking the next step to “wowwing” its shoppers with more personalized customer service cross-channel.

