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Retail

  • Focus on: Mobility

    After a successful pilot, Best Buy Canada is expanding its use of fully integrated, enterprise mobile point (mPOS) solutions on its selling floor. The new, tablet-based technology has improved customer service, including reducing checkout times, and staff productivity.

  • Getting Physical: Online Retailers Move Offline

    Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

    As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

  • Senate approves Internet sales tax; opposition looms in House

    Arlington, Va. -- The U.S. Senate on late Monday approved the long-debated Internet sales tax proposal, known as the Marketplace Fairness Act, by a bipartisan vote of 69 to 27. The Obama administration has already endorsed the bill, but before it can become law it must be approved by the House, where Republicans are split on the bill.

  • ProFlowers extends online footprint

    SAN DIEGO — Online fresh flowers retailer ProFlowers is launching a ProFlowers-branded store on eBay, extending its online reach.

    The new ProFlowers eBay storefront features a broad assortment of fresh flowers, plants and product bundles including vases and chocolates, much like its existing online e-commerce site. Its eBay store also prominently features a “Deal of the Week” specially priced bouquet and vase.

  • Von Maur's March

    Von Maur got its start like many of its department store peers: An immigrant with an American dream opened a downtown store, customers came, they shopped, the brand took hold and took off.

    In the case of the midwestern upscale department store banner Von Maur, the dreamer was German immigrant J.H.C. Petersen, who opened a downtown storefront in Davenport, Iowa, in 1872. He and his sons grew the business and sold it nearly a half-century later to a partnership that included two Austrian brothers — C.J. and Cable von Maur, whose family gained full ownership by 1937.

  • Tips for Managing In-store Mobile Devices

    Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

    • For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

  • Godiva strengthens its omni-channel position

    KING OF PRUSSIA, Pa. — Godiva has signed a new multiyear agreement with eBay company GSI Commerce, which will enable the global chocolatier to leverage GSI’s omni-channel commerce, multichannel retailing and digital marketing services. 

  • It's Your Destiny

    Destiny USA leads in size and environmental consciousness

    Billed as the largest LEED Gold-certified retail commercial building in the world, Destiny USA is more than an environmental leader. It is a shopping and entertainment mecca.

    The 2.4 million-sq.-ft. tourist destination in Syracuse, N.Y., is an unexpected blend of luxury outlet tenants with restaurants and big entertainment names in a high-impact setting that includes a sweeping, three-story atrium, a replica of an upside-down city destroyed, and a suspended-rope adventure for the kids.

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