Survey: Retailers are not optimizing omnichannel fulfillmentDespite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. Starbucks to open 100 stores in underserved communities by 2025Starbucks Corp. is expanding its commitment to operating stores in underserved urban and rural areas. BevMo! integrates store operations with enterprise A specialty beverage retailer is ensuring a consistent physical and digital customer experience. Survey: Customers want services that retailers haven’t got Retailers aren’t keeping pace with customer expectations in several key areas. Macy’s newest ‘story’ is wellness Macy’s is encouraging consumers to “feel good” in the newest version of its ever-changing, narrative-driven in-store experiential concept. Simon expands partnership with omnichannel returns platform A major mall operator is accepting returns of online purchases at more locations. Payless ShoeSource exits bankruptcy; hints at U.S. comeback Payless ShoeSource has emerged from bankruptcy protection with a plan to expand its global operations. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. PGA Tour to ramp up store expansion PGA Tour Superstore is adding more locations to its expanding store portfolio. Cavender’s saddles up for streamlined task management Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers. First Previous 1443 1444 1445 1446 1447 Next Last