Starbucks to open 100 stores in underserved communities by 2025

Marianne Wilson
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Starbucks Corp. is expanding its commitment to operating stores in underserved urban and rural areas.

Five years after the launch of its community store initiative, the coffee giant announced it is expanding its commitment by 85 stores, with a goal of opening 100 locations by 2025 in underserved rural and urban areas across the country. Currently, Starbucks operates 14 community stores, including sites in Trenton, N.J., Jonesboro, Ga., Long Beach, Calif., and Bed-Stuy in Brooklyn, N.Y. To meet its new goal, Starbucks will focus on store remodels in addition to new development projects.

“These stores are successful and it’s time to expand the model,” said John Kelly, executive VP of public affairs at Starbucks. “Over the last five years, we’ve seen these community stores empower our partners and customers to create meaningful impact that is localized and relevant to their neighborhoods. We’ve learned a great deal from our 14 community stores and applied those learnings to how we approach community partnership in more than 8,000 neighborhoods we serve across the country.”

The community stores will include a designated room or space for community events and programming, a partnership with a local United Way chapter to facilitate relevant community programs and an emphasis on hiring locally. Starbucks said it will work with diverse contractors for store construction and remodels.

In selecting community store locations, the company will consider factors such as high youth unemployment, low median household income and population stability. Starbucks will prioritize developing cafes in economically distressed communities, or “opportunity zones,” with upcoming locations planned for Prince George’s County, Md.; Anacostia, D.C.; and Los Angeles.

To date, Starbucks estimates its community stores have helped:

  • Create more than 300 local jobs and connect young people to education and employment opportunities.
  • Generate more than $59.7 million in indirect economic development created from store construction and over 1,100 indirect jobs.
  • Identify and eliminate barriers to entry that prevent diverse-owned contractors from competing successfully to build stores for the company.
  • Provide 14 community spaces decorated with local artwork that reflects the personality and heart of each community.

As part of Starbucks national partnership with United Way, local United Ways and 211s in targeted communities will work with community store partners to create resources and programs for each community. That includes facilitating activities at the stores that support people in the community, providing Starbucks partners with customized community profiles and resource information and connecting partners with volunteer activities that help create real change in the communities in which they live and work.

In addition to announcing the expansion of its community stores, Starbucks also announced that The Starbucks Foundation has awarded more than 1,000 Neighborhood Grants, a new giving program that creates local impact and empowers store partners to strengthen relationships with local nonprofit organizations. To date, hundreds of store managers have secured more than $1 million in grants from The Starbucks Foundation for more than 1,000 local nonprofit organizations in all 50 U.S. states and all Canadian provinces.