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Human Resources

  • Report: Customer service drives retail paint sales

    Westlake Village, Calif. -- Paint retailers with well-trained staffers will drive a more positive purchase experience, this according to the J.D. Power 2014 Paint Satisfaction Study.

  • Additions to Supervalu board

    Supervalu has elected Frank (Terry) Savage and Mathew Pendo to its board of directors.

    Savage and Pendo were both appointed to the board as designees of Symphony Investors, a Cerberus Capital Management-led investor consortium, under the terms of the tender offer agreement entered into with Symphony Investors and Cerberus in connection with Supervalu’s sale of five banners to an affiliate of Symphony Investors. Symphony Investors owns approximately 20.9% of Supervalu’s outstanding common stock.

  • Lowe's names Customer Experience executives

    Mooresville, N.C. -- Lowe’s Cos. has named Joseph M. (Mike) Mabry as strategy and experience design executive, replacing Robert J. Gfeller who left the company last month.

    Michael P. McDermott has been promoted to chief merchandising officer, replacing Michael A. Jones, who will assume the role of chief customer officer, effective April 30.

  • Coca-Cola board elects new financial chief, bolsters leadership team

    As announced in February, The Coca-Cola Company’s board has today elected Kathy N. Waller as EVP and CFO. Waller is replacing Gary Fayard who is retiring after 20 years with the company.

  • Going out on top, Facebook CFO moves on

    The world’s largest social media network reported record first quarter results late Wednesday and CFO David Ebersman used the occasion to announce his departure.

  • Timesly releases iPad time clock app

    Ft. Lauderdale, Fla. - Timesly, a facial detection time clock app for iPad, has launched, allowing employees to clock in or out of work by snapping their photo using Timesly’s FaceCheck technology. Now available for download via the App Store, FaceCheck uses the iPad’s camera to detect and hone in on the user, adding their picture to a log of every photo ever captured of that person.

    FaceCheck will soon include true facial recognition technology, at no additional cost.

  • Jewel-Osco names VP of marketing and merchandising

    Itasca, Ill. -- Jewel-Osco has named company veteran Doug Cygan as VP of marketing and merchandising. His appointment accompanies the grocer’s recent selection of the company’s VP operations Scott Hays under president Shane Sampson’s leadership.

    Cygan began his career with Jewel-Osco in 1980 as a grocery clerk. He was promoted to store director, and then held positions of increasing responsibility throughout the company, including VP fresh food merchandising and VP merchandising.

  • The digital mindset: Spread the love and court elsewhere

    As retail executives, our people come first: finding, training, mentoring, helping them grow to get to the next level and realize a fulfilling career in an industry we love. Our people are absolutely crucial to delivering on customer expectations. And, as we all know, those expectations only continue to rise.

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