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Human Resources

  • Tech Bytes: Want to succeed this holiday season? Build up the ‘team’

    Clearly, Cyber Week’s promotions helped to produce record-breaking sales — but discounts alone won’t drive success this holiday season.   Let’s face it — even the best deals won’t matter if a retailer doesn’t have those highly-coveted Hatchimals or wireless Dr. Dre Beats in-stock and ready to be shipped in record-time. This battle will be won with a focused staff that is trained and ready to handle an onslaught of incoming orders; respond to customer questions and efficiently fulfill orders.

  • CBRE announces two key hires

    Adam Cummings, an 18-year veteran of retail leasing, has been named senior VP and retail occupier practice leader at CBRE. Cummings will direct retail representation in the mall sector.   The company also announced the return of Matt Kircher as managing director and executive VP of its San Francisco office. Kircher began his real estate caeer at CBRE in the 1990s.  

  • In a first, non-family member to take reins at Meijer

    Family-owned and operated Meijer is getting a new CEO — and for the first time in the retailer’s 82-year history, it’s not a family member.   Effective January 1, 2017, Rick Keyes, president of Meijer, will add the title of CEO. He will replace Hank Meijer, who is stepping down as chief executive and will serve as executive chairman of the board.  

  • Nation’s biggest mall hires its first black Santa

    The Mall of America is making headlines for one of its seasonal hires.  

  • Fast-growing home décor superstore names COO

    With plans to expand to some 600 stores, At Home Group Inc. has appointed a chief operating officer and expanded its board with a Gap Inc. veteran.    The retailer, which currently operates 123 stores, said it promoted chief stores officer Peter Corsa to COO. Corsa, who joined the company in 2013, will continue to be responsible for store operations, loss prevention, distribution and logistics in addition to assuming oversight of inventory planning and allocation.  

  • U.K. activewear retailer has big plans for the U.S. market

    Move over Lululemon and Athletica, Sweaty Betty is moving onto your turf.   The London-based retailer of stylish activewear for women opened its ninth U.S. store — and third location in the Los Angeles area — on Melrose Ave. in West Hollywood, reported The Los Angeles Times, with a location in San Francisco up next.  

  • Starbucks CEO Howard Schultz stepping down; will hand reins to company COO

    Howard Schultz is leaving his post as CEO of the company he built into a global coffee empire, but he’s not retiring.   Schultz will step down as CEO of Starbucks Corp. on April 3, at which time he will be appointed executive chairman and shift his focus to the company’s new upscale initiatives — the design and development of Starbucks Reserve Roasteries around the world and the expansion of the Starbucks Reserve retail store format — along with its social impact programs.     

  • Tech Guest Viewpoint: Is Technology Creating a Better Customer Experience?

    This holiday season shoppers will see many new high-tech and digital advancements in stores, from self-service kiosks and free Wi-Fi to mobile pay and retail apps. In the coming years, shoppers may even find robots helping them face-to-face.  
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