Hospitality

Disney is looking to update its customer experience, offline and online, in what it said represents "the next generation of Disney retail."   The company is testing a new store prototype in select locations, including Century City, Calif.; Northridge, Calif.; Miami, Fla. (opening Sept. 28); Nagoya, Japan; and Shanghai, China. The prototype is designed to bring the magic of Disney to retail through innovative technology, storytelling and cast member interaction, the company stated.  

Chick-fil-A is going big in the Big Apple with a location that will also include some atypical features for the chain.    The company will open its third restaurant in Manhattan, on Fulton Street in the Financial District, in 2018. At more than 12,000 sq. ft., it will be the chain's largest location to date, with five levels, complete with a rooftop terrace for dining. It will feature design elements that have never been featured at a Chick-fil-A restaurant before.  

Amazon is upping its restaurant delivery program in a move to add some of the nation's best-known chains to its menu.   Olo, a New York-based food delivery service, announced that it is integrating Amazon Restaurants’ delivery service into its ordering platform. The collaboration potentially gives the online giant access to 200 restaurant brands, including Chipotle, Denny’s, Five Guys Burgers & Fries and Jamba Juice, among others.    

The continued popularity and development of town centers and lifestyle centers have made it clear that retailers can no longer go it alone. They must co-exist in a symbiotic live-work-play environment, and that means they must also co-exist with the different demands and cost structures of residential and office spaces.  

Three restaurants and a hotel claimed four of the seven new out-parcels The Market at Czech Hall in Oklahoma City.   Developer GBT Realty announced that Hooters, Arby’s, Cheddar’s Scratch Kitchen, and Sleep Inn have signed leases at the 160,000-sq.-ft. “regional neighborhood center” on Interstate 40.  

Amazon is giving Hilton Honors members a new way to redeem their points.    The global hospitality company is joining Amazon’s Shop With Points program, a move that will enable Hilton Honors members to redeem their loyalty points for purchases on Amazon. Hilton is the first hotel brand to join Amazon’s program.   

As architects who have completed lots of projects for retail, we are often approached by mall owners looking to resurrect properties by turning them into mixed-use developments. The truth is that while mixed-use can be a fix for troubled malls, it’s not an easy fix.  

Wages