Hospitality

As architects who have completed lots of projects for retail, we are often approached by mall owners looking to resurrect properties by turning them into mixed-use developments. The truth is that while mixed-use can be a fix for troubled malls, it’s not an easy fix.  

Wages

Oregon passed Senate Bill 828, known as the “Fair Work Week” law, last month. This law requires foodservice, retail and hospitality employers to give hourly workers reliable work week schedules upon hire, maintain a voluntary list of standby employees to address unanticipated customer needs or unexpected employee absences, and provide their workers with advance notice of schedule changes.  

The Kroger Co. is looking to extend its share of consumers' food dollars — this time, however, it’s aiming for the dollars spent on meals outside the home.    The supermarket retailer is opening its first-ever full-service restaurant, which will be located next to Kroger's new Marketplace store in Union, Kentucky. In a nod to the year Kroger was founded, the restaurant will be called Kitchen 1883. It will open in late October.   

The president and CEO of Macy's, Jeff Gennette, and Google's president of global partnerships, Daniel Alegre, will be among the headliners at Shoptalk 2018, the nex-gen retail and e-commerce event.   Also on the bill: Alon Cohen, president and co-founder of Houzz, the home furnishings and design site. Shoptalk's final agenda will feature more than 400 speakers, an increase of 25% over 2017’s event.  

A new restaurant concept gives customers an easy — and high-tech way — to pay for their meal without having to take out their wallet or even their smartphone.  

Face-to-face human contact is not necessary for a brand to make a strong connection with consumers.   

Three-quarters of gross leasable area in American malls are inhabited by stores representing the slowest-growing retail categories.   That’s the basis of a report from CBRE advising mall owners to seriously consider diversifying their tenant mixes. Department stores sales are declining by around 4%, yet they take up 49% of mall space. Apparel stores that form 30% of mall makeup are growing at a 12%, but that’s well below restaurants at 32% and furniture, personal care, and health care stores at above 20%.