Insights

By Jim Singer, A.T. Kearney, and Ryan Mathews, Black Monk Consulting

By Dave Weinberger, CBX

Have you read any 2015 retail trend forecasts lately? Let’s face it, many so-called trends for the year ahead — the need to focus on things like mobile payment, customization, foodservice, smaller formats or millennial shoppers, to name a few — are at this point just the cost of doing business.

By Ulf Mattsson, Protegrity

By Greg Van den Heuvel, Pitney Bowes Software

Black Friday traditionally marks the first day of the holiday shopping season. During the most recent holiday season, millions of Americans have participated in the shopping frenzy, which according to CMO.com, accounts for nearly 40% of all annual sales. Black Friday weekend alone accounted for 133 million American shoppers, diving deep into discounts, hoping to land the best deal and get a head start on their holiday shopping.

By Patrick Bannon, Rebecca DeGroff,  Noah Finkel, Richard Alfred (Seyfarth Shaw LLP)    The Supreme Court has unanimously that the Fair Labor Standards Act does not require employers to pay employees for time spent passing through post-shift security screening.  

By Joe Majka, Verifone   President Obama’s BuySecure Initiative sets the U.S. Government on track to adopt chip and PIN payment security, parallels - and seeks to encourage - a commercial industry shift toward EMV card technology.    

By Shannon Warner, Cognizant Technology Solutions   Talk about a gap: 62% of shoppers say loyalty program membership is beneficial, but only 26% consider retailers’ programs worth joining.   

By Steve Jones   What’s going to keep people coming back to physical store locations, as comfort levels with e-commerce rise every year? Savvy retailers are fighting technology with technology, refreshing the look and feel of their stores by integrating more gadgets, and using data in a more integrated way to inform strategy.  In-store tech helps retailers beat e-tailers at their own game  

By Alex Romanov, iSign Media   The holiday season is a time of family, food, and frenzied shopping. Consumers are bombarded by messages, promotions, discounts, and offers, and retailers have to be smart about how they reach out to their customers. Email blasts or paper coupons just won’t cut it. In this mobile-obsessed era, proximity marketing is a powerful way to break through the noise and bring shoppers into your store.   

By Kent Smith, Galleria RTS   Well-stocked shelves and falling sales is a dilemma faced by many retailers today. New technology advancements such as mobile discount apps are the latest threat to grocery retail sales. Many people simply complete their grocery shopping from the convenience of their own home.