Gordon Food Service Store unifies forecasting and replenishment
A growing grocery wholesaler is replacing legacy demand and fulfillment tools with an AI-enabled unified platform.
Gordon Food Service Store, which is increasing its brick-and-mortar footprint across the U.S. and serves both consumers and grocery retailers, was seeking to reduce the amount of manual work required to manage its 4,500 SKUs spanning bulk foods, fresh products, and everyday groceries, especially across fresh categories. In addition, the company wanted to provide planners with clearer visibility into inventory performance.
The wholesaler is now implementing the Relex Solutions forecasting and replenishment platform to support workflows such as daily and intraday recalculations, store replenishment, and distribution center inventory visibility. Gordon Food Service Store intends to leverage these capabilities to help minimize spoilage, improve on-hand accuracy, and balance ordering across the week.
“We were looking for a partner who could help us improve accuracy, reduce manual processes, and support our teams as we grow,” said Mark Fisher, director of supply chain at Gordon Food Service Store. “Fresh forecasting and daily decision-making are critical in our business. The combination of Relex’s deep retail expertise, speed of execution, and advanced AI capabilities made this the right fit for us.”
The company also hopes the platform will enable faster adjustments when availability changes at the distribution, helping it to respond in near-real-time.
“Gordon Food Service Store is exactly the type of retailer we’re built to support,” said Doug Iverson, senior VP, North America at Relex Solutions. “Our platform will help them scale their planning processes as they expand. Their strong focus on fresh, combined with new store growth, makes this a great partnership for the future.”
Associated Wholesale Grocers (AWG), the nation’s largest cooperative food wholesaler to independently owned supermarkets, is also implementing Relex forecasting and replenishment solution to replace its legacy in-house proprietary systems and manual processes.
[READ MORE: Associated Wholesale Grocers optimizes forecasting and replenishment]
As a result, AWG intends to optimize distribution center forecasting and replenishment, including fresh optimization, across its network.
Gordon Food Service Store is a subsidiary of Gordon Food Service, the largest family-managed broadline foodservice distribution company in North America, and operates 185 stores across the U.S.
