2/27/2022 We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.
2/24/2022 The supply chain is now an opportunity, a service, an asset, even a competitive advantage.
2/24/2022 If there is one area in retail that’s ripe for disruption, it’s returns.
2/13/2022 Checkout has become synonymous with purchase in retail.
2/10/2022 If any sector is built to handle hurdles, it’s retail.
2/2/2022 If hindsight is 20/20, then retailers know exactly what it will take to drive success in 2022 and beyond.
2/1/2022 Not even pandemic conditions have stymied customers’ desire for the traditional, in-store retail experience.
1/27/2022 More shoppers than ever before are turning to Amazon and other e-commerce platforms to buy beauty products.
1/13/2022 The Supreme Court decision to put OSHA’s vax or test Emergency Temporary Standard on ice is notable for a number of reasons beyond its immediate ramifications of staying the ETS.
1/11/2022 Cities and towns are under tremendous pressure to generate tax revenue in any way possible.
1/9/2022 Despite ongoing fears regarding e-commerce contributing to the demise of brick-and-mortar stores, it is clear that doomsday predictions have underestimated the consumer demand for visiting physical stores.
1/9/2022 As we approach a third year under the shadow of COVID-19, companies, developers and investors are still measuring the significant impacts the pandemic has had on commercial real estate, retail businesses and the global supply chain.