Klarna streamlines customer service with generative AI assistantKlarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. E.l.f. Cosmetics expands loyalty program with data, gamificationGlobal beauty brand E.l.f. Cosmetics is overhauling its Beauty Squad mobile-focused loyalty offering to boost engagement and spending. Hooters unifies store operations on cloud platform Hooters of America LLC is focusing on the in-store customer experience by cloud-enabling front- and back-end workflows. How retailers are leveraging AI chat A new survey of retailers reveals the adoption rate and latest usage trends in artificial intelligence (AI) chat. Jet’s Pizza integrates AI into voice ordering A Michigan-based pizza chain with franchises across the country is streamlining phone orders with artificial intelligence (AI). Instacart enters new healthcare partnership Instacart continues expanding its efforts to promote food as medicine. Study: Mobile apps, websites show different signals in 2023 A new survey reveals mobile app user metrics are heading up while website statistics trend downward. Skechers USA automates picking with robots in new facility A global footwear and apparel company is maximizing the operational efficiency of a new distribution center with robotic technology. Giant Eagle monitors assets to prevent waste and shrink A regional food, fuel and pharmacy retailer is tracking a variety of products in its supply chain and stores. EXCLUSIVE: American Furniture Warehouse helps build ML marketing tool A Southwestern furniture retailer is leveraging a machine learning (ML)-based customer data marketing platform (CDMP). First Previous 45 46 47 48 49 Next Last
