CSA Exclusive: Daymond John keeps a shark’s-eye view on e-commerceChain Store Age recently interviewed Daymond John, founder, president and CEO of vertical fashion retailer Fubu and featured investor on ABC TV’s “Shark Tank,” about his advice for success in e-commerce. Survey: What makes customers leave a website?A new survey sheds light on why and how frequently customers will abandon a website. Study: Retailers shift delivery priorities Retailers are modifying their delivery strategies, with mixed results. Starbucks gets smart about omnichannel customer experience Starbucks is deploying a range of technologies with the goal of a more personalized and frictionless customer experience. Retailers investing 2% to 4% of total revenues in loyalty, CRM programs Customer loyalty is big business and getting even bigger. SoulCycle gets in gear with omnichannel program Specialty fitness company SoulCycle is looking to obtain a more unified view of its customers. Survey: Retailers’ top concerns about the cloud are… A new survey from Retail Systems Research (RSR) reveals almost all retailers share similar concerns share certain cloud technology concerns. Online grocer applies machine learning to shopping lists Farmstead is turning shopping lists into a highly targeted promotional tool with predictive analytics. Google helps small retailers handle large call volumes Google’s Area 120 internal incubator is scaling phone-based customer service for small retailers. Banana Republic votes for synchronized merchandising Banana Republic is obtaining a clear view of merchandising activities through the cloud. First Previous 372 373 374 375 376 Next Last
