Amazon poses a major threat to these brandsDirect-to-consumer (DTC) brands must overcome a familiar foe to thrive with consumers. How to create an incredible in-store retail experienceSixty-nine percent of consumers believe a good in-store experience is important, according to the “State of Consumer Behavior Report” by Raydiant. Panera in industry-first with coffee subscription Coffee lovers have a new subscription option. Report: Chinese retailers feel impact of coronavirus Supply chain disruptions and contamination concerns are two challenges the coronavirus poses to Chinese retailers. Diane von Furstenberg optimizes omnichannel operations A luxury fashion brand is streamlining order management and customer service with iPhones. New York & Co. parent seeks online transformation with cloud-based AI RTW Retailwinds is putting some wind behind its digital sales. Amazon tests smart chatbots Amazon’s automated customer chat is becoming more sophisticated. Grubhub joins monthly subscription club Grubhub is directly competing with Uber Eats and DoorDash with its new monthly subscription service. Qdoba migrates rewards program to intelligent platform A Mexican fast-casual chain is consolidating customer data for an improved experience. Which customers return the most purchases, and why? A new survey reveals a small percentage of shoppers are responsible for a large portion of returns. First Previous 348 349 350 351 352 Next Last
