Survey: Store systems failures pose major inconvenience to c-storesAlmost all convenience retailers experience store-level technology failures, with significant financial impact. Canadian vertical footwear retailer steps up product managementTrend Marketing Wholesale is centralizing product data and assets for its direct-to-consumer and wholesale sales operations. Augmented reality opens up new opportunities for retail innovation One of the many ways life has changed since the start of the COVID-19 pandemic is how people shop. Survey: Retailers struggle with omnichannel growth Retailers are aware of sharp increases in BOPIS and curbside pickup orders, but are falling behind in their response. Leading female retail tech execs see progress, call for more growth Women are obtaining more influence in the retail technology industry, with positive results for companies, customers and society in general. Survey: Online shoppers will pay more for these features Meijer to administer 10,000 COVID-19 vaccines to teachers throughout Indiana Key considerations for digital transformation in retail Facing macro-competitive pressures coupled with the pandemic’s impact, retailers are forced to develop cloud-centric IT capabilities to improve customer experience and scale. Sephora keeps top spot for personal experience A familiar name is ranked number one in the fourth annual Retail Personalization Index. Trader Joe’s leads again in customer satisfaction as overall retail satisfaction declines Trader Joe’s kept its customer satisfaction score steady during 2020, which is more than most other retailers can say. First Previous 300 301 302 303 304 Next Last