Survey: Online shopping, customer concerns rise during pandemicCOVID-19 is creating new e-commerce patterns and anxieties among consumers. CSA Exclusive: Google sees cloud as key to retail COVID-19 responseCOVID-19 is having a varying impact on retailers, but Google views cloud computing as the platform to solve underlying industry issues. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. PepsiCo complements retail sales with DTC sites A global CPG giant is entering the e-commerce vertical as online demand for food and beverage products grows during the COVID-19 pandemic. Hy-Vee offers express pickup, expands online assortment A regional Midwestern grocer is enabling customers to order more products online and pick them up at local stores faster. Three emerging digital retail trends caused by COVID-19 Retailers are rapidly adapting to pandemic-related shifts in consumer behavior. Survey: Personalized service keeps customers happy Customer service personalization can boost shopper spending and retention. Albertsons assists digital shoppers in real time Albertsons Companies Inc. is deploying artificial intelligence (AI)-based virtual assistant and live chat solutions for online customers. Canada’s Simons optimizes styles and colors with AI Simons is leveraging artificial intelligence (AI) to minimize inventory costs while supporting omnichannel growth. Wildfang streamlines online hunt for products A specialty women’s lifestyle retailer is increasing e-commerce conversions with intelligent search. First Previous 242 243 244 245 246 Next Last