Marks & Spencer speaks the customer’s language – onlineA British retail giant is streamlining the localization of its e-commerce site with automated translation. FedEx provides near-real-time view into shipmentsFedEx Corp. is integrating intelligent cloud services from Microsoft into its global digital and logistics network. Include the human factor in your post-pandemic technology plans As retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior. Survey: Consumer behavior continues shifting during pandemic Comparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. Shopkick: Consumers ready to return to stores — with caveats A new survey reveals anxieties and expectations consumers have about shopping in stores as COVID-19 restrictions are lifted. Borders co-founder launches robotic fulfillment service RoboFS is designed to enable quick, touchless order fulfillment. Starbucks individualizes loyalty offers A global coffee giant ensures that it keeps the personal touch. Weis Markets applies AI to pricing A mid-Atlantic grocery retailer is ensuring the success of its pricing strategies with advanced analytics. Expert Insight: The ‘New Next’ for Retail In early 2020, retail was predictable. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. First Previous 241 242 243 244 245 Next Last
