Klarna hopes to create good vibes with new loyalty programA global payment app is offering a rewards club for users across all its partner retailers. Newegg bridges gap between 3PLs and customersNewegg’s in-house fulfillment network is providing a turnkey customer service outsourcing solution. Survey: Customers take care of themselves during pandemic Top online categories during the COVID-19 crisis include personal care products. Gap accelerates rollout of warehouse robots to keep up with online demand Gap Inc. is scaling its picking operation for online orders with a smart robotic solution. Exclusive Q&A: 7-Eleven overhauls customer support operation The world’s largest convenience store retailer is modernizing its customer experience architecture. Surviving the ‘new abnormal’ with leading-edge technology 2020 has been a year like no other, but retailers can maintain “normal” operations by deploying the right solutions. Survey: Mistrust hampers grocery supply chain collaboration Grocery retailers and suppliers who successfully collaborate can improve customer service and operating efficiency. Report: New Amazon blockchain solution targets product authenticity Amazon has reportedly patented a new blockchain solution designed to create transparency and trust in its e-commerce supply chain. Survey: Retail winners understand the importance of store associates Retailers who outperform their peers are more likely to see a link between customer-facing employees and sales performance. King Arthur Flour crowns new digital customer experience as online sales grow The country’s oldest flour brand is meeting increased consumer demand for flour with an enhanced direct-to-consumer (D2C) platform. First Previous 239 240 241 242 243 Next Last
