ERP/CRM

Amazon is trying to make returning holiday purchases as easy as possible, for as long as possible.

The nation’s largest retail company received top marks among major retailers providing curbside pickup for the holiday season.

Starbucks is recognizing the prevalence of virtual communication with a new Microsoft partnership.

Amazon Prime members can avoid last-minute trips to the mall with new one-day and same-day delivery options. 

Amazon unveiled a new service that crosses the digital/real world divide with virtual body doubles, allowing customers to customize a T-shirt to their exact measurements.  

A fast-casual chain is upgrading its legacy POS system to the cloud for enhanced technology integration and customization.

Heavy rates of pre-holiday online shopping are set to continue once the holidays have passed.

The Federal Trade Commission is studying how leading social media and video streaming companies, including Facebook, YouTube, and TikTok parent ByteDance, collect and use consumer data.