ERP/CRM

This is what impressed shoppers most during the pandemic

Seven in 10 consumers agree that one specific factor makes them impressed with a brand during the COVID-19 pandemic.
CSA Q&A: Publicis Sapient says match experience to customer values

Chain Store Age recently spoke with Eiko Kawano, retail experience lead, North America, at digital consultancy Publicis Sapient, about how COVID-19 has both driven more consumers online and made them more aware of supply chain sustainability issues.
Four ways to rebuild your retail pricing foundation in 2021

The beginning of the year is always a good time to realign business objectives and consider the company’s overall goals.
Walmart partners with nation’s largest pet insurer

Members of the Nationwide Pet Rx Express pet insurance program now have a streamlined claims process at Walmart pharmacies.
Tech vendors work toward open standards for store systems

Leading retail technology firms including IBM, Intel, and HP Inc. are collaborating to accelerate the scalable deployment of solutions optimized for physical retail, from the edge to the cloud.
Neiman Marcus places tech, digital products, analytics under new exec
IBM: Retailers rethink supply chain priorities in face of COVID-19
Sam’s Club loyalty members can join new Mastercard rewards program

Sam’s Club, Mastercard, and Synchrony are all teaming up to expand the benefits available to Sam’s Club Plus participants.

Rebag opens up pricing with image recognition