Adore Me in customer service innovation with FacebookOnline lingerie retailer Adore Me is one of the first companies in the world to launch customer support on the Facebook chat. Three e-commerce predictions for the holidaysWhen it comes to the holiday selling season, there is one easy prediction marketers can make and it’s about online shopping: It will be bigger than last year. Study: Consumer engagement with retailers on social media declining The number of consumers who engage retailers on social media platforms are falling. But consumers who regularly use a retailer’s social network are still the most profitable. Most Americans plan to shop on Black Friday Black Friday hasn't lost its clout. Study: Singles’ Day 2017 is expected to break new records Alibaba is preparing to reach new goals during its upcoming Singles’ Day shopping extravaganza. Study: Cyber Monday outshines all Black Friday weekend shopping days The Black Friday shopping weekend may span five days, but Cyber Monday is expected to be the most popular shopping day. Study: BOPIS usage tops holiday shopping lists this year If retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services. Amazon to pop-up—at Whole Foods Market Amazon is leveraging its newest acquisition to drive sales during the upcoming holiday shopping season. British online fashion giant’s virtual assistant helps customers choose holiday gifts Asos is giving holiday customers access to their own personal shopper — a virtual one, at least. Nordstrom offers new twist on curbside pickup A department store retailer is extending its holiday hours in a different way. Study: ‘Sofa Sunday’ to influence Cyber Monday shoppers An often-overlooked shopping day is finding its niche amid the highly-anticipated Black Friday weekend. Report: Walmart Pay primed to surpass Apple Pay mobile payments in U.S. When it comes to mobile payments, Walmart is giving Apple a run for its money — and momentum continues to build. First Previous 571 572 573 574 575 Next Last