Clarins holds the cookies, serves triggered emailsA global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. Text-to-order takes flight at Jet’s PizzaA pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. Specialty footwear retailer M. Gemi turns customers into sellers M.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. CSA Q&A: Accenture sees AI, automation as key to post-pandemic success Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. Lowe’s celebrates spring – all April and across channels Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. eBay stacks the deck for trading card sellers with scan-based listings Soon, creating an eBay listing for collectible card games will be as easy as scanning a card’s image with a smartphone. First Previous 387 388 389 390 391 Next Last
