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09/09/2020

PetSmart in on-demand delivery move with DoorDash

Marianne Wilson
Editor-in-Chief
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DoorDash is branching out from food and grocery delivery.

The company is entering the pet supplies space via a partnership with PetSmart. Starting this week, PetSmart will offer on-demand, same-day delivery across more than 1,400 of its stores nationwide, powered exclusively through DoorDash.

The service is offered through DoorDash Drive—the fulfillment platform that powers direct delivery. Shoppers can place their orders for same-day delivery on PetSmart.com now and via the PetSmart mobile app later this week. 

"We understand that our customers need many different shopping options during this time, so ensuring they can make those purchases however they need is important to us," said Will Smith, senior VP and chief marketing officer of PetSmart said. "We're pleased to partner with DoorDash, together providing pet parents with an even more accessible shopping experience."

The PetSmart delivery service will be contactless, enabling Door Dash to leave the order in a safe, secure location designated by the customer.

Customers can try same-day delivery of their PetSmart orders for free through September 20, 2020.