Klarna streamlines customer service with generative AI assistantKlarna has some impressive initial results from its artificial intelligence (AI) customer assistant based on the OpenAI platform. Carhartt adds new channel to resale offeringCustomers seeking to trade in previously owned Carhartt products no longer have to visit a store. E.l.f. Cosmetics expands loyalty program with data, gamification Global beauty brand E.l.f. Cosmetics is overhauling its Beauty Squad mobile-focused loyalty offering to boost engagement and spending. Survey: More than half of home decor shoppers value in-store experience A large majority of consumers are open to buying home decor items online, but the in-store experience remains important. How retailers are leveraging AI chat A new survey of retailers reveals the adoption rate and latest usage trends in artificial intelligence (AI) chat. Here’s what online shoppers want from digital wallets A new survey reveals the factors that will drive online consumers to select and utilize a digital wallet. Amazon adding new functionality to proprietary generative AI platform The Amazon Bedrock generative AI model will soon have new foundation models (FMs) from a next-generation artificial intelligence (AI) startup. Bitbrand launching digital luxury marketplace Bitbrand is rolling out a platform for the sale of blockchain-certified digital products. Study: Amazon U.S. sales will pass $640 billion in 2024 A new projection suggests that Amazon's U.S. sales will have another healthy year. CVS enlists new same-day delivery partner CVS Pharmacy is adding a new third-party option for customers seeking same-day delivery. eBay to observe 'Pokemon Day' with special auction eBay is hosting a one-day event dedicated to all things Pokemon. Instacart enters new healthcare partnership Instacart continues expanding its efforts to promote food as medicine. First Previous 158 159 160 161 162 Next Last